The PNC Mission Statement

PNC Consumer Services is a licensed, full service consumers asset management company that focuses on recovery of delinquent consumer debt.

With the objective of delivering best in-class customer service, our goal is to service the consumer with the care and detail everyone deserves.

Our Key Strengths and Corporate Values

• Philosophy: We believe in having an objective-oriented culture and handling each account in a fair and compliant manner.
• Personnel: We rely on our people and they are committed to success. Led by experienced professionals, our staff in trained and committed to providing the highest level of customer service in the industry.
• Integrity: Leading by example and involving our teams, we strive to be visionary yet realistic in setting our goals. We believe that our reputation is our most valuable asset. So, we have high standards of compliance, performance, and behavior in all aspects of our business relationships.
• Responsibility: We take responsibility for our actions and accept ownership for outcomes, rewards, and/or consequences of the results. We honor our commitments and strive for the highest Quality. We are focused on solutions and are not afraid to take informed responsible risks.