ETHICAL PRACTICES

We act as an extension to your receivables department. We treat each of your clients as our own with fair, ethical and honest collection efforts.

PROVEN RESULTS

Our trained teams of collectors work diligently and ethically to produce high liquidation rate on accounts placed with PNC Consumer Services.

ONGOING TRAINING

Our employees receive ongoing education on new laws and the best practices to mitigate risk and maximize return on placements.          

WELCOME TO PNC CONSUMER SERVICES

PNC Consumer Services is proud to be a full services provider of receivable management services. We perform collection services at every stage of delinquency for every type of account.

Whether it be pre-collection services to bring accounts current at the earliest stage of delinquency, full contingency collection services to recover money owed on consumer accounts, or business to business transactions, PNC Consumer Services has the experience, staff and technology to assist our clients’ internal efforts or take over where they leave off.


WHY CHOOSE PNC CONSUMER SERVICES?

Our focus is to provide industry leading customer service while satisfying the needs of our issuers and our clients to all our consumers.

LIQUIDATATION RATES

We produce! Liquid rates in our agency are among the highest in the country. 

reporting

Timely reporting to clients and, of course, always on time scheduled remitting.

security

Our facility is secure and so is your data on our secured servers!

success

Swift collection of balances using multiple payment platforms for expedited remitting.

YOUR FEEDBACK MATTERS!

PNC Consumer Services offers over 30 years in the financial and receivable industries. Our staff is here to accommodate the needs of both our clients and consumers with industry leading technology and best in class customer support services. Here are some of the great things people say about us!

I received a letter about a debt I owed from a medical issue. I only had to make one phone call, and this was resolved immediately!

– Georgina V.

Customer

Definitely not an intimidating process to work with PNC. I have had some awful experienced before, but this was breeze!

– Amber T.

Customer

The representative I worked with made everything easy and was able to help me quickly resolve my debt.

– Peter G. 

Customer

Even though I couldn’t pay the whole balance, I really appreciate the agent working with me to spread payments out to resolve my debt.

–  Adam K.

Customer

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